You can request deletion of your Anamnesis account and associated personal and health information at any time. You do not need to reinstall the app to make a deletion request.
If you still have access to your Anamnesis account, you can request deletion directly from within the app. The in-app account-deletion function is available to the Account Owner.
To request deletion from within the app:
Submitting the request marks your account as pending deletion. Your data is not removed immediately; the request is reviewed and processed by the support team. Only the Account Owner can submit an account-deletion request from within the app.
If you can no longer access the app, you can request account deletion by email. You do not need to sign in or reinstall the app.
Request Account DeletionOr email us directly at info@lee-stanley.com or call 301-715-3679.
In your email, please provide:
Do not include health information, diagnoses, medications, Social Security numbers, passwords, payment card details, or other sensitive information in the email.
For security and privacy, Lee-Stanley may need to verify your identity before completing the request.
You can delete individual health records through the existing controls in the Anamnesis app while keeping your account active. Requesting deletion of specific records does not require deleting your entire Anamnesis account.
If you can no longer access the app, you can request deletion of specific data by email.
Request Data DeletionIn your email, please provide:
Do not include health details, passwords, Social Security numbers, payment-card information, or other sensitive information in the email.
For security and privacy, Lee-Stanley may need to verify your identity before completing the request.
When an account-deletion request is completed, Anamnesis will delete the user's account and associated user data maintained for the account, including applicable:
Certain limited records may be retained when required for legal, regulatory, security, fraud-prevention, accounting, or dispute-resolution purposes. Any retained information will be limited to what is necessary for those purposes and handled in accordance with the Anamnesis Privacy Policy.
Anamnesis subscriptions are managed through a separate billing provider. Deleting your Anamnesis account does not automatically cancel an active subscription. If you have an active subscription, subscription cancellation may need to be handled separately through the applicable billing provider. If you are unsure whether you have an active subscription, please mention it in your deletion-request email and we will assist you.
For questions about account deletion, contact Anamnesis support: